How Should IT Solution Providers Generate Values to Clients?

How Should IT Solution Providers Generate Values to Clients?

Sometimes, software companies develop a piece of software for the sake of developing a product for sale. That is why most software in the market although promised to deliver, failed to meet business requirements.

Alternatively, businesses look at developing in-house software or hire a whole IT department to create software with own requirements. Yet, systems still fail because programmers either do not have sufficient business know-how, development life-cycle took too long and costs of implementation increase by time.

At XeerSoft, we have our own in-house developed software, built on more than 15 years of business experience coupled with 18 years of software industry know-how. XeerSoft utilizes three important steps to deliver values and high impact to clients' businesses.

· Business and process mapping

XeerSoft sends a team comprises of business consultants, project manager, system integrator, system implementers and developers to understand clients' business view point and current business processes.

Is the customer expanding? Does the system generate values and high impact to its business? What is the current process in business? How can XeerSoft help client expand in the shortest time frame.

· Application mapping

XeerSoft team will also examine systems currently used by client to understand current business process and bottlenecks faced when using the software.

Is the current system suitable for client? Does the system provide too many challenges or should customer change system? What impact will it have when XeerSoft system is used?

· Data mapping

Finally, understanding the frustration of data entry as well as difficulties in switching to a new system, XeerSoft simplifies the process by assisting to map existing data to new system.

Why IT Solution Providers Should Provide TOTAL Solution?

Unlike software outside where it simply requires a purchase, installation and ready to use, XeerSoft understands a business before implementing a solution. While most so-called IT Solution Providers merely provide software out of their wide selection of stocks, XeerSoft provides solutions that exactly fit.

Despite a slightly longer, tedious process to understand clients, customers find XeerSoft implementation life cycle much shorter and in a few cases, systems truly generate values as soon as 30 days of installation – the solution that fits a business, not software that simply operates in a static manner.

XeerSoft is the first hybrid IT Solution Provider which not only provides business solution but also includes support, training, development, implementation and quality assurance. In short, we provide TOTAL solution, intended to remove headaches of Information Technology away from business owners so businessmen focus on their core business while we handle IT totally.

For more information of our expertise, kindly visit www.XeerSoft.com or call us at 03-9284 8286 or email sales@xeersoft.com.

We hope this article generates values to your knowledge base as well as able provide clarification in the field of Information Technology.

Written by Chew Hoong Ling

Chew Hoong Ling graduates with honours in Bachelor of Science in Information System. Experienced in sales and business consultation in an ERP system company, she also writes IT articles for various magazines. She also appears frequently in the local media for her social works and IT discussions.